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Our Team

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Pacific Plaza Hotels1000 Marina Village Parkway, Suite 10094501 Alameda, CaliforniaUnited States

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Our Team

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Laurenne Douglas

Director of Operations

Laurenne joined our team as a front desk clerk in 1984 while attending the University of California at Berkeley. She quickly moved through the ranks and over the course of her career in the hospitality industry has severed as a General Manager at several brand and independent properties with and without food and beverage operations.

Laurenne was promoted to Regional Manager in 1994 and currently serves as the Director of Operations. Her expertise includes market studies, staff assessments, operational reviews, and analysis of new or proposed properties in the areas of pre-opening and repositioning of hotels.

Laurenne joined the Board of Directors for the California Lodging Industry Association in 2002 and served on the executive committee as well as being the chairperson in 2007/2008. She is now a member of California Hotel and Lodging Association's Board of Directors, serving as Audit Committee Chair and is a District VI Governor and voting member of Best Western International, and an AAHOA member since 2000.

She is a proud member of the California Golden Retriever Rescue Association. 

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3 reasons to stay with us

To provide optimal performance for our clients while treating you with honesty, integrity and respect.

 First-Hand Ownership Expertise

 Awarded the Status of Best Western Preferred Vendor

 Well-Versed on Western U.S. Markets and Demand Generators

 40+ Years of Industry Knowledge

Made up of previous hotel owners and passionate hospitality professionals, our team of experts strives to meet your every need.